Premium Installation Guarantee
Providing unparalleled installation experience
Workmanship Guarantee
We guarantee installation workmanship for 12 months; any issues due to our work are fixed free.
Compliance Guarantee
Certified installers follow all local codes & manufacturer specs to ensure safety, performance, & protect your warranty.
Customer Satisfaction
If you're not satisfied within 30 days, we are dedicated to working closely with you until everything is just right.
Priority Scheduling
Get priority scheduling, brand-trained installers, and dedicated customer support for any concerns or questions post-installation.
How It Works
01
Shop and Schedule
Shop our selection of appliances that qualify for premium installation or visit your local Homewise Appliance store to purchase your appliance with premium installation.*
For online purchases of premium products, a Premium Sales Specialist will reach out within 24 hours to review the next steps. For in-store purchases, one of our Premium Sales Associates will personally guide you through the process.
02
Confirmation & Appointment
Once your premium product is confirmed in stock, our Premium Installation Team will reach out to review the details and arrange a convenient delivery and installation date.
03
Installation Day
You’ll be contacted one day prior to your scheduled installation day as well as the day of installation.
A 4-hour arrival window will be set.
Once installation is finished, the installer will complete a final walk-through to ensure you’re satisfied. Note: To receive texts and/or email updates, please ask an Associate.
Prepare for Delivery
Home Delivery Checklist
- Check the specifications section for your appliance on its product page to ensure it will fit the intended space
- Measure any doorways, hallways and stairways in the delivery path to be sure they are wide enough to accommodate the appliance
- You must have an adult age 18+ present at your delivery time to sign for the appliances
- Installers cannot use existing connection parts for new appliance installations
Prep Your Delivery Area
- Clear the inside path to the installation location of any obstacles, rugs, furnishings and personal items
- Ensure outside path for delivery is free of any debris
- Empty and disconnect any existing appliances you want hauled away
Frequently Asked Questions
The premium installation package includes:
- Delivery to your home.
- Removal or relocation of your old appliance within the home.
- Connection of your new appliance to existing plumbing and/or electrical lines (note: new supply lines are often extra).
- Installation of anti-tip brackets if required.
- Testing of the appliance after installation to ensure it works properly.
- Clean-up and debris removal after the job.
- A walk-through with your installer to review product instructions, warranty details, and to verify installation satisfaction.